Terms of Service

1. Acceptance of Terms

By creating an account or using Wensen Active, you agree to these Terms of Service. If you are using the platform on behalf of a gym or business, you confirm you are authorized to bind that organization to these terms.

2. The Service

Wensen Active provides gym management software for businesses and an AI-powered fitness app for individuals. Features available to you depend on your plan and, for members, on whether your gym subscribes to Wensen Active.

3. Subscriptions & Billing

Gym plans are billed monthly or annually as selected, with GST-compliant invoicing. Individual Premium is billed monthly. Fees are charged in advance and recurring subscriptions renew automatically until cancelled.

• Prices may change with prior notice; changes apply from your next billing cycle.
• Failed payments may result in suspension of paid features until resolved.
• You are responsible for keeping your billing information accurate.

4. Cancellation & Refunds

You may cancel at any time. Cancellation stops future renewals; access to paid features continues until the end of the current billing period.

Except where required by law, fees already paid are generally non-refundable. Specific refund arrangements for gym plans, if any, will be set out in your order or agreement.

5. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose or in violation of these terms.
• Attempt to disrupt, reverse engineer or gain unauthorized access to the platform.
• Upload content that is unlawful, harmful or infringes others' rights.
• Misuse member data or use the platform to harass or harm others.

6. Health Disclaimer

Wensen Active provides general fitness and nutrition guidance generated by software. It is not medical advice. Consult a qualified healthcare professional before starting any new exercise or nutrition program, especially if you have a medical condition or injury.

7. Intellectual Property

The platform, including its software, design and content, is owned by Wensen Active and protected by applicable laws. Gyms retain ownership of their member and business data; you grant us the limited rights needed to operate the service.

8. Limitation of Liability

To the maximum extent permitted by law, Wensen Active is not liable for indirect, incidental or consequential damages, or for loss of data, revenue or profits. Our total liability is limited to the amount you paid for the service in the preceding twelve months.

9. Changes & Governing Law

We may update these terms from time to time; material changes will be notified. Continued use after changes constitutes acceptance. These terms are governed by the laws of India.

10. Contact

Questions about these terms? Contact support@wensenactive.com.